With more than 20 years of experience leading product design and user experience, I help organisations align customer insight, design and product strategy to solve complex problems. The result is clearer direction, better decisions, and products that are simpler, more useful, and create lasting value.
Established and led design and research capability within growing SaaS organisations, building teams and introducing practices that connect customer insight to product decision-making and outcomes.
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Customer Experience & Insight
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Product & Experience Design
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AI Enabled Products
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Product & Design Leadership
Established and led design and research capability within growing SaaS organisations, building teams and introducing practices that connect customer insight to product decision-making and outcomes.
